Billing Terms & Conditions
This Billing Terms and Conditions document outlines the payment and billing practices for Jack & Zoe Sydney.
1. Accepted Payment Methods
At Jack & Zoe Sydney, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
- American Express, Discover, Mastercard & Visa
All payments are processed in Australian Dollars (AUD).
2. Payment Processing
- Payments must be completed at the time of purchase.
- Orders will not be processed or shipped until full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
- All prices listed on Jack & Zoe Sydney are in Australian Dollars (AUD).
- Prices are subject to change without notice.
- Any applicable taxes and shipping fees will be calculated at checkout.
4. Secure Payment Processing
- Jack & Zoe Sydney uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
- We do not store your credit card or payment details.
5. Refunds & Chargebacks
- Refunds are processed according to our Refund & Return Policy.
- Unauthorized chargebacks will be disputed.
- If you experience any issues, please contact us first at support@jackandzoe-sydney.com.
6. Fraud Prevention
- Jack & Zoe Sydney reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
- Additional identity verification may be requested for high-value transactions.
Contact Information
Store Name:Â Jack and Zoe Sydney
Warehouse Address:Â 103 Reservoir St, Surry Hills NSW 2010, Australia
Business Address:Â 6001 Menaul Blvd NE, Albuquerque, NM 87110, United States
Email:Â support@jackandzoe-sydney.com
Phone:Â +61 480811028
Support Hours: Monday–Friday, 9:00 AM – 5:00 PM AEST
Response Time: Within 1–2 business days